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Cake
Various cakes by a popular brand confectioner can be delivered with flower products to all area of South Korea. |
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Candy
Various candies can be delivered with flower products to all area of South Korea.
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Pepero(chocolate sticks)
Pepero can be delivered with flower products to all area of South Korea.
Pepero is chocolate sticks in korea. |
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Chocolate
Various chocolates by popular brand can be delivered with flower products to all area of South Korea. |
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※ Order & Delivery Information for Funeral Condolence Products in Korea |
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Funerals in Korea typically last three days and are held mainly at hospitals or specialized funeral halls.
It is appropriate to deliver condolence wreaths on the first or second day, and same-day delivery is available even on public holidays.
However, orders placed after 5 PM will be processed for next-day delivery.
To ensure accurate delivery to the funeral room, please be sure to provide the name of the chief mourner or the deceased in the recipient field.
If this information is missing, delivery may be delayed.
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| ★ [Holiday Funeral Flower Orders & Delivery Notice]
- Funeral Period: Most funerals last three days after the funeral home is designated.
- Funeral Home: Hospital Funeral Home or Professional Funeral Home.
- Delivery Time: Within 1-2 days after the funeral home is designated.
- Orders placed outside of business hours: Delivery will be made the next morning.
- Required Order Information: Funeral Home Name, Deceased Person's Name, or Name of the Chief of the Family. |
※ Designated Products by Region |
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For funerals not listed below, we can deliver [3-tier, 4-tier, 5-tier wreaths, condolence baskets].
However, the regions and funeral halls listed below only allow designated products, so please check the table carefully before ordering.
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Designated Product |
Region / Funeral Hall |
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[Rice Wreath]
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Chungnam: Yesan Jungang Funeral Hall
Gyeongbuk: All of Cheongdo
Gyeongnam: All of Miryang, Sancheong
Jeonnam: Wando (Gogeum, Daeseong, Wando Funeral Hall), Gokseong (Okhwa Funeral Hall)
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[Condolence (Portrait) Basket]
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Seoul: Nowon-gu The Joeun Nursing Hospital (allows baskets, objet)
Daegu: Catholic University Hospital
Gyeongbuk: Goryeong
Gyeongnam: Changwon Municipal Memorial Park, Masan Medical Center (allows baskets, objet)
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[Funeral Tribute Wreath]
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Seoul: Nowon-gu The Joeun Nursing Hospital (allows baskets, objet)
Gyeonggi: Pyeongtaek (except Pyeongtaek Funeral Culture Center), Anyang Funeral Hall
Daejeon: Yuseong Han Family Hospital
Sejong: Sejong City
Chungbuk: Cheongju
Chungnam: Yesan, Asan, Seocheon, Cheonan
Gyeongbuk: Gimcheon Medical Center
Gyeongnam: Geochang
Busan: Yeongnak Park, Gijang Nuclear Hospital, Dongrae Bongsaeng Hospital
Ulsan: Ulju Sky Park Funeral Hall
Jeonbuk: Buan, Jeongeup
Jeonnam: Yeosu
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[Delivery Information]
※ Same-day delivery available order times: 365Days 9 AM – 6 PM
※ Same-Day Delivery Cutoff time(KST): 365days 6 PM
※ Out of working time orders: Will be delivered on the next day.
※ Delivery Time: Same-day deliveries require at least 3–4 hours.
※ Delivery Area: Nationwide delivery available
※ Delivery Method: Local florists near the delivery address. Delivery is free of charge.
(※ Additional shipping charges may apply to some areas.)
※ Delivery Confirmation: Send by e-mail after delivery is complete.
※ Product Notice: The color of the central flowers in the wreath may be substituted depending on stock availability. |
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1. Customer Service Hours
Weekdays: 09:00 – 18:00 / Saturday: 09:00 – 12:00 / Sunday: Closed
※ Funeral Orders on Holidays(and Sunday) (09:00 – 17:00): Orders and same-day delivery are available 365 days a year regardless of holidays.
※ For orders placed on holidays, please select the next business day as the delivery date.
※ The administrator will update the order to the current date and proceed with delivery.
※ Orders placed outside business hours will be processed sequentially on the next business day.
※ Phone and KakaoTalk consultations are available during business hours only, but online orders can be placed 24/7. |
2. Product Information
※ Due to the nature of fresh flowers, the types of flowers and packaging materials may vary depending on the season and region.
※ Funeral wreaths are created using a mix of fresh and artificial flowers.
※ The type of potted plants may change depending on inventory availability. |
3. Optional Products
※ The listed price of optional items includes preparation and delivery fees.
※ If multiple chocolates, candies, or Pepero(Chocolate sticks) options are selected, they may be combined into a larger-sized product for delivery.
※ If you specify the desired cake type in the 'Comments for delivery' section on the order form, we will prioritize purchasing that product when possible.
※ The cake type may vary depending on availability at the bakery.
※ Cakes come with complimentary event candles. If the number of candles is not specified, they will be included at our discretion.
※ Optional items cannot be delivered independently and must be ordered together with a main flower product. |
4. Payment Information
Supported Payment Methods: international credit cards, PayPal, Korean credit cards, reward points
[International Credit Cards]
※ Accepted cards: VISA, MASTER, AMEX, JCB
※ A foreign transaction fee (0.1–0.3%) may be charged by the card issuer.
※ Final billed amount may vary slightly due to exchange rate fluctuations between payment and billing dates.
※ International payment by Credit card must be enabled for international transactions.
※ If you provide your credit card information, we will process the payment using the key-in method.
[PayPal]
※ Payment can be made via PayPal to our account: kfmall8@naver.com
※ A confirmation email will be sent once payment is verified (verifications outside business hours may be delayed).
※ If the PayPal account name does not match, verification may be delayed or missed.
※ Please include your order number in the PayPal comment to help us confirm your payment.
[Korean Credit Cards]
※ All major card issuers (BC, KB Kookmin, Samsung, Shinhan, Lotte, Hyundai, etc.) accepted.
※ If you provide your credit card information, we will process the payment using the key-in method.
[Reward Points]
※ Can be used once a minimum of $10 points is accumulated.
※ Partial use is also allowed. |
5. Order Cancellation, Exchange, and Refund
※ Orders can be canceled only before the product is prepared.
※ Please contact us by phone (+82-2-785-7118) or email (sales@koreaflowermall.com)
※ Since fresh flower products are custom-made upon order, cancellations are not possible after preparation begins. We appreciate your understanding. |
6. Additional Information
※ A photo of the completed delivery will be send by email after delivery.
※ Photos may not be available in some regions or circumstances. |
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